CI Customer Intelligence

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CI Customer Intelligence Research & POV tracking
Customers Workshops

Library

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Your customers

Active Archived

Welcome — let's get you set up

Three steps and you'll have a full customer brief ready before your next call.

  1. 1
    Add your API keys — required before research works

    Everyone brings their own keys — yours alone, encrypted, never shared, and there's no shared fallback. Get a Claude key ↗, a CircuIT key ↗ (Cisco internal guide), and optionally a Twelve Data key ↗ for stock history — then paste them into Settings below.

  2. 2
    Add your first customer

    Just a name and domain — Claude fills in the news, tech stack, and leadership from there.

  3. 3
    Research, then track the POV

    One click pulls in the public picture — then move the deal through Discovery all the way to Technical Close.

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Customer

👁 View-only access — you can browse this customer, but changes are disabled.

Workshops

One place to see AI Defense, Secure Access, and Outcomes fit — and status — across every active customer.

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AI output is unverified — confirm before customer-facing use.

Release notes

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Add customer

Pick an AM already on file to auto-fill their email, or type a new one — reassign anytime from the Profile tab.

Manage access

Share with someone

Reassign owner

Transfer this customer to someone else. You can keep read/edit access for yourself.

Change password

Settings

These are yours — no one else, including admins, can see or use them. Without a personal key, that feature stays disabled for you.

Claude Anthropic

Public customer research with web search

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Get one at console.anthropic.com ↗

CircuIT

Internal account intelligence — purchase profile, renewals, account team

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New to CircuIT? Follow the internal CircuIT API setup guide ↗ to request Client ID, client secret, and AppKey.

Twelve Data

Stock price history for public customers on the Financials tab

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Free tier at twelvedata.com ↗ (no credit card)

Alternative research engines

Claude is the default for public customer research. Add either of these instead if you'd rather run research with ChatGPT or Gemini — never required, and each is used only when you pick it on the Intelligence tab.

ChatGPT OpenAI

Alternative to Claude for public customer research with web search

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Get one at platform.openai.com ↗

Gemini Google

Alternative to Claude for public customer research with web search

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Get one at aistudio.google.com ↗

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